A Sales Operations Claims Representative is ultimately responsible for the investigation and execution of customer claims. Customer claims include shipment errors (i.e. shortages, overages, damages, mis-picks, mis-ships), pricing related inaccuracies, expired related returns, recalls, failure to supplies and service level failures. Completion of these claims through thorough research will result in maintaining good business relations with our customers.
2+ years experience in a Customer Service and/or Claim related environment